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Payments

What is an ACH payment?

You may have heard the term “ACH” while paying a recurring bill, setting up direct deposit through your employer, or even using payment services like Privacy’s virtual cards—but what is an ACH payment? An ACH payment is a form of EFT, or

  • Ashley Ferraro, Consumer Operations
    Ashley Ferraro, Consumer Operations
Ashley Ferraro, Consumer Operations 6 Jan 2023 • 10 min read
Payments

What Happens in the Account Verification Process?

When signing up for financial services like Privacy's virtual cards, customers are often prompted to answer a series of questions about their identities and bank account verification details. Many may wonder why such personal information is required, how these details are used in the

  • Jocelyn Hu, Marketing
    Jocelyn Hu, Marketing
Jocelyn Hu, Marketing 15 Dec 2022 • 9 min read
Security

Is Privacy.com Safe? An Overview of Privacy’s Security Practices

As a financial company, Privacy.com is subject to various compliance obligations pertaining to identity verification, security, and payments. Among those requirements is PCI compliance. What is PCI compliance?PCI compliance an industry standard that applies to all entities that handle certain card data.

  • Ashley Ferraro, Consumer Operations
    Ashley Ferraro, Consumer Operations
Ashley Ferraro, Consumer Operations 1 Dec 2022 • 8 min read
Security

Is Amazon Safe to Buy From?

When Amazon was first founded in 1994, it was only a website that sold books. But twenty-eight years later, Amazon has expanded into one of the largest e-commerce platforms, accounting for nearly 38% of total e-commerce sales in the United States. Beyond selling online

  • Jocelyn Hu, Marketing
    Jocelyn Hu, Marketing
Jocelyn Hu, Marketing 10 Nov 2022 • 11 min read
Payments

The Payment Dispute Resolution Process

Have you ever checked your bank statement and noticed you were charged the wrong amount for something? Or, felt as if a merchant didn’t hold up their end of the bargain? Maybe you see a transaction that you don’t recognize at all.

  • Maria Marcano, Consumer Operations
    Maria Marcano, Consumer Operations
  • Sigourney Arthur , Consumer Operations
    Sigourney Arthur , Consumer Operations
Maria Marcano, Consumer Operations, Sigourney Arthur , Consumer Operations 26 Oct 2022 • 10 min read
Product

Create Virtual Cards for Business | How to Sign Up for Privacy Teams

The majority of business transactions today are managed and processed online. But every time you make a vendor payment with a business card or via a business bank account, you run the risk of having your business’s financial information obtained by fraudsters. With

  • Tana Smith, Consumer Operations
    Tana Smith, Consumer Operations
Tana Smith, Consumer Operations 19 Oct 2022 • 7 min read
Security

What Laws Protect You From Credit and Debit Card Fraud?

No one wants to have their credit card stolen or see fraudulent charges on their debit card. But it happens. Over 40% of adult Americans have experienced a fraudulent charge on their credit cards, and in 2020 there were around 460,000 reported cases

  • Reggie Young, Product Counsel
    Reggie Young, Product Counsel
Reggie Young, Product Counsel 7 Oct 2022 • 7 min read
Education

Is BBB Accreditation Important?

The Better Business Bureau, otherwise known as the BBB, is a private organization that provides consumers with information on businesses and helps them settle disputes in the US, Canada, and Mexico. More notably, the BBB accredits companies that comply with specific criteria, such as

  • Ashley Ferraro, Consumer Operations
    Ashley Ferraro, Consumer Operations
Ashley Ferraro, Consumer Operations 29 Sep 2022 • 8 min read
Payments

Guide to Debit Cards

Banks and financial institutions are constantly innovating their payment product offerings to meet new industry regulations and provide advanced solutions for customers. Yet even amongst the surge of updated technology over the last decade, debit cards have steadfastly remained one of the most used

  • Jocelyn Hu, Marketing
    Jocelyn Hu, Marketing
Jocelyn Hu, Marketing 14 Sep 2022 • 9 min read
Product

An Introduction to Virtual Card Companies | How to Create Your First Privacy Virtual Card

Spending on virtual payment cards has increased dramatically over the past few years. While virtual cards for businesses have accounted for three-fourths of the market’s revenue growth, virtual cards for consumers have witnessed the fastest annual growth rate. What’s the reason behind

  • Tana Smith, Consumer Operations
    Tana Smith, Consumer Operations
Tana Smith, Consumer Operations 30 Aug 2022 • 9 min read
Security

What Are Data Brokers?

Data brokering is a legitimate business that’s understandably gained notoriety among consumers. However, many people don’t even know this industry exists and that their personal data is being collected, sold, and used for a variety of purposes. We’ll talk more about

  • Ashley Ferraro, Consumer Operations
    Ashley Ferraro, Consumer Operations
Ashley Ferraro, Consumer Operations 19 Aug 2022 • 7 min read
Security

10 Safety Tips For Working From Home

Working from home and flexible work is no longer just a temporary pandemic response, but an essential workplace structure. Many businesses now operate on hybrid work models to effectively support employee remote schedules. In fact, as of spring 2022, 58% of Americans work from

  • Jocelyn Hu, Marketing
    Jocelyn Hu, Marketing
Jocelyn Hu, Marketing 11 Aug 2022 • 9 min read
Education

Online Shopping Tips and Tricks

Online shopping has become one of America's favorite pastimes. Buying online makes it convenient to compare prices and selections across multiple stores, stack-and-clip virtual coupons, and shop on your own schedule. With a range of tools and services that help consumers locate the best

  • Tana Smith, Consumer Operations
    Tana Smith, Consumer Operations
  • Jocelyn Hu, Marketing
    Jocelyn Hu, Marketing
Tana Smith, Consumer Operations, Jocelyn Hu, Marketing 5 Aug 2022 • 9 min read
Education

Spend Control - Take Control of Your Kids’ Spending Habits

Offering children a cash allowance doesn’t seem as common as it was twenty years ago. Obtaining cash requires visits to the ATM, and putting physical money in your child’s hands means it’s more likely to get lost. And with children spending

  • Ashley Ferraro, Consumer Operations
    Ashley Ferraro, Consumer Operations
Ashley Ferraro, Consumer Operations 28 Jul 2022 • 8 min read
Security

How to Ensure Online Payment Security — For Small Business Teams

Starting your own online business is one of the most rewarding experiences an entrepreneur can have. But with so many competing priorities to consider when launching, where should you focus? Everything from funding, to product design, to team management and customer service are essential

  • Jocelyn Hu, Marketing
    Jocelyn Hu, Marketing
Jocelyn Hu, Marketing 21 Jul 2022 • 9 min read
Security

Is it Safe to Shop on Instagram?

Instagram has impressively evolved from a photo-sharing social networking app to a full-blown e-commerce platform. A decade after its 2010 inception, Instagram introduced Shops when the global e-commerce market was at an all-time high due to the Covid-19 pandemic. With this introduction, the “Shop”

  • Ashley Ferraro, Consumer Operations
    Ashley Ferraro, Consumer Operations
Ashley Ferraro, Consumer Operations 14 Jul 2022 • 10 min read
Education

Online Subscription Management: Save Money and Stop Worrying

These days you can subscribe to just about anything. Need a car, vitamins for the year, a weekly cycling class, or perhaps the ingredients for dinner delivered on ice? You got it—and all it takes is a single click. The subscription business model

  • Tana Smith, Consumer Operations
    Tana Smith, Consumer Operations
Tana Smith, Consumer Operations 7 Jul 2022 • 8 min read
Security

Mobile Payment Security Threats and Challenges

Attributed to the popularity of smartphones, mobile payments have grown exponentially over the last few years. While smartphone users are expected to increase by 2 million every year, you can expect a compound annual growth rate of 30% in worldwide payment revenue alone with

  • Jocelyn Hu, Marketing
    Jocelyn Hu, Marketing
Jocelyn Hu, Marketing 30 Jun 2022 • 14 min read
Security

Essentials of Online Payment Security and Fraud Prevention

Today’s consumers are utilizing online payments more than ever before. A recent survey by Experian revealed that at the beginning of 2022, 53% of consumers say they increased their online spending (April 2022). In a post-pandemic world, consumers are filling up virtual shopping

  • Tana Smith, Consumer Operations
    Tana Smith, Consumer Operations
Tana Smith, Consumer Operations 23 Jun 2022 • 7 min read
Security

How Can You Protect Yourself Against Credit Card Fraud?

Credit card fraud is big business for crooks. In 2021, the Federal Trade Commission (FTC) documented nearly 400,000 reports of credit card fraud, similar to the year prior, which saw a steep 45% increase from 2019. The same data also revealed that credit

  • Ashley Ferraro, Consumer Operations
    Ashley Ferraro, Consumer Operations
Ashley Ferraro, Consumer Operations 17 Jun 2022 • 7 min read
Security

7 Tips on How To Prevent Online Shopping Fraud

E-commerce sales continue to rise year after year, topping $870 billion in 2021 - a 50%+ increase since 2019. With the pandemic and a generational shift towards a digital-first world, most businesses have adjusted their direct-to-consumer strategies and moved online for the first time.

  • Jocelyn Hu, Marketing
    Jocelyn Hu, Marketing
Jocelyn Hu, Marketing 8 Jun 2022 • 8 min read
Product

Our Journey From Privacy.com to Lithic

Today, we are announcing our rebrand of Privacy.com to Lithic - the fastest and simplest way to programmatically create virtual and physical payment cards and monitor transactions. With the rebrand, we are doubling down on the development in the card issuing space to

  • Bo Jiang, CEO
    Bo Jiang, CEO
Bo Jiang, CEO 20 May 2021 • 1 min read
Payments

7 Technologies That Sparked the Card Issuance Revolution

While credit cards may be a modern-day invention, consumer credit itself is an age-old tradition. What started with farmers borrowing money for seeds and other things until the next harvest has now turned into a consumer-credit revolution. In 2018, there were 1.1B credit

  • Jocelyn Hu, Marketing
    Jocelyn Hu, Marketing
Jocelyn Hu, Marketing 24 Mar 2021 • 13 min read
Product

Hire Your Mentors — Welcome Charlie Kroll!

Today I’m thrilled to announce that Charlie Kroll has joined as our Chief Revenue Officer to help us build our card issuing business. Charlie is a fintech veteran in the truest sense. He’s founded two successful companies and brings years of operating

  • Bo Jiang, CEO
    Bo Jiang, CEO
Bo Jiang, CEO 23 Feb 2021 • 2 min read
Payments

What is API in Banking?

API Banking Is Changing the Future of How People PayWhether it is an ecommerce platform like Shopify offering financing to its merchants, or tech giant Apple branching out into providing credit cards, embedded finance is likely to be the next revolution in fintech. API

  • Jocelyn Hu, Marketing
    Jocelyn Hu, Marketing
Jocelyn Hu, Marketing 18 Dec 2020 • 6 min read

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